Internal tool
Relay
An internal client operations tool that centralizes status tracking and next steps. Reduces context-switching between spreadsheets and email.
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Problem
Client ops lived in spreadsheets, email threads, and ad-hoc notes. Teams wasted time hunting for status and duplicating updates across tools.
Approach
Single source of truth for client status. Clear views for active work, next steps, and history. Role-based access so teams see what they need.
Outcome
Less time switching tools, fewer missed follow-ups, and a shared view of client work across the team.
Tech stack
- React
- Netlify
- Supabase